Golden Winners Notebook

1. Introduction

Welcome to Golden Winners Notebook, having its principal place of business at Plot No. 73, Service Industries Zone, API Corner, CIDCO Near Ravi Masale Office, Aurangabad – 431001, Maharashtra, India.

These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, customer communication systems, WhatsApp Official API integrations, RCS messaging services, and any related services (collectively referred to as the “Services”).

By accessing, registering, or using any Services provided by Golden Winners Notebook, you agree to be legally bound by these Terms in accordance with the laws of India. If you do not agree, you must discontinue use immediately.

2. Definitions

For the purpose of these Terms:

  • “Company”, “We”, “Us”, “Our” refers to Golden Winners Notebook.
  • “User”, “Client”, “You” refers to any individual or entity accessing or using our Services.
  • “Platform” refers to our website, dashboards, communication systems, APIs, and integrations.
  • “WhatsApp Official API” refers to messaging services facilitated through Meta’s authorized business infrastructure.
  • “RCS” refers to Rich Communication Services messaging via telecom operators and supported platforms.
  • “Applicable Law” refers to laws in force within India, including but not limited to the Information Technology Act, 2000 and relevant telecom regulations.

3. Acceptance of Terms

By using the Services of Golden Winners Notebook, you confirm that:

  • You are legally capable of entering into binding contracts under Indian law.
  • You will comply with all applicable Indian laws, including IT Act, 2000.
  • You will adhere to Meta Business Policies and telecom regulatory guidelines.
  • You understand that violation may lead to suspension or termination.

These Terms form a legally binding agreement between you and Golden Winners Notebook.

4. Description of Services

Golden Winners Notebook provides products and related communication services, which may include:

  • Sale and distribution of notebooks and stationery products
  • Customer support services
  • Order notifications via WhatsApp Official API
  • RCS transactional messaging
  • Promotional communications (subject to consent)
  • Business communication integrations

We may rely on third-party providers such as Meta Platforms, telecom operators, and cloud infrastructure providers for message delivery.

We do not control third-party network uptime and cannot guarantee uninterrupted service.

5. Eligibility

To use our Services, you must:

  • Be at least 18 years of age.
  • Provide accurate information.
  • Use Services only for lawful purposes.
  • Not engage in fraudulent, abusive, or prohibited conduct.

Golden Winners Notebook reserves the right to refuse service to anyone violating these Terms.

6. Account Registration

Certain Services may require account creation.

You agree to:

  • Provide accurate and complete information.
  • Maintain confidentiality of login credentials.
  • Accept responsibility for all activities under your account.
  • Immediately notify us of unauthorized access.

We reserve the right to suspend accounts containing false or misleading information.

7. User Responsibilities

You agree NOT to:

  • Send spam or unsolicited bulk messages.
  • Use messaging services without proper customer consent.
  • Promote illegal goods or services.
  • Transmit harmful, defamatory, or misleading content.
  • Violate Meta Commerce or Business Policies.

Users sending promotional messages must maintain opt-in consent records as required by WhatsApp and telecom guidelines.

8. Payment & Billing Terms

  • All product and service prices are subject to change without prior notice.
  • Payments must be completed before order processing unless agreed otherwise.
  • Applicable GST shall be charged.
  • Payments once processed are non-refundable unless legally required.

Failure to complete payment may result in order cancellation.

9. Subscription Renewal & Termination

Where subscription-based services are offered:

  • Subscriptions may renew automatically unless cancelled.
  • We may suspend or terminate Services due to non-payment or policy violations.
  • Upon termination, access to messaging or dashboard services may be revoked.

Users may terminate services by written notice via email.

10. Use of WhatsApp Official API & RCS

Golden Winners Notebook uses WhatsApp Official API and RCS for communication purposes.

Users acknowledge:

  • WhatsApp services are governed by Meta’s Business Policy.
  • RCS services are governed by telecom operator regulations.
  • Customer opt-in is mandatory before sending promotional messages.
  • Templates must be pre-approved.

We are not responsible for account suspension or number bans imposed by Meta or telecom operators due to misuse.

11. Message Delivery & Compliance Policy

Message delivery depends on:

  • Recipient network availability
  • Device compatibility
  • Telecom operator systems
  • Meta platform restrictions

We do not guarantee 100% delivery.

Clients are responsible for ensuring compliance with TRAI guidelines and anti-spam regulations.

12. Intellectual Property Rights

All content on our website including logos, product designs, and materials are the intellectual property of Golden Winners Notebook.

Users may not:

  • Copy, reproduce, or redistribute content without permission.
  • Use our branding without authorization.
  • Reverse engineer any proprietary systems.

13. Confidentiality

Any business or personal information shared during transactions shall be treated as confidential.

We shall not disclose confidential data except:

  • With user consent
  • For legal compliance
  • To authorized service providers

14. Disclaimer of Warranties

Services and products are provided on an “as-is” and “as-available” basis.

We do not guarantee:

  • Continuous website availability
  • Error-free messaging services
  • Third-party platform uptime

To the maximum extent permitted by Indian law, all implied warranties are disclaimed.

15. Limitation of Liability

Golden Winners Notebook shall not be liable for:

  • Indirect or consequential damages
  • Business losses
  • Third-party platform restrictions
  • Network failures

Our total liability shall not exceed the value of the product or service purchased.

16. Indemnification

You agree to indemnify Golden Winners Notebook against claims arising from:

  • Breach of these Terms
  • Violation of law
  • Unauthorized messaging practices
  • Infringement of third-party rights

17. Governing Law (India)

These Terms shall be governed by the laws of India.

Courts located in Aurangabad, Maharashtra shall have exclusive jurisdiction.

18. Changes to Terms

Golden Winners Notebook reserves the right to update these Terms at any time.

Continued use of Services constitutes acceptance of revised Terms.

19. Contact Information

Golden Winners Notebook
Plot No. 73, Service Industries Zone
API Corner, CIDCO Near Ravi Masale Office
Aurangabad – 431001, Maharashtra
Contact: +91 9049927491
Email: sanketkhire72@gmail.com